Why is it important to avoid taking too many notes during an interview?

The importance of avoiding taking too many notes during an interview primarily revolves around maintaining rapport with the interviewee. When an interviewer is overly focused on writing or typing notes, it can create a barrier that disrupts the flow of conversation and engagement. The interviewee may feel less comfortable or believe that the interviewer is not fully present or interested in what they have to say. Building rapport is crucial in interviews, especially in sensitive contexts such as fraud investigations, where trust and openness can significantly impact the quality of information shared. A conversational tone helps the interviewee feel at ease, encouraging more open and honest communication.

Additionally, while capturing accurate information is important, the manner in which it is done can affect the overall effectiveness of the interview. Short, concise notes can be beneficial, but excessive note-taking may shift the focus from the dialogue to the documentation process, which can hinder the quality of the interaction.